Gaming on Keriya should be fun — full stop. This page covers everything you need to know about playing responsibly: the tools available to you, the warning signs to watch for, and how to get help if you ever feel like things are getting out of hand. Keriya is built for entertainment, not financial pressure.
Keriya provides free responsible gaming tools to every player — no request needed, no judgment, no questions asked.
Responsible gaming means playing online games — including the games on Keriya — in a way that stays fun, stays affordable, and stays within your control. It is not about telling you how to play. It is about making sure you always have the information and tools to make your own informed decisions.
For most players, gaming on Keriya is exactly what it should be: a form of entertainment. You set a budget, you play within it, you enjoy the experience. But for a small number of players, gaming can start to feel less like entertainment and more like a compulsion — something they feel they cannot stop even when they want to. That is when responsible gaming tools become genuinely important.
Keriya's responsible gaming framework is built around one simple idea: you should always be in control of your gaming, not the other way around. Every tool on this page is free, available immediately, and designed to help you stay in that position of control — whether you are a casual player or someone who plays more regularly.
Remember: Gaming outcomes on Keriya are determined by chance. No strategy, system, or pattern of play can guarantee a win. Never play with money you cannot afford to lose, and never chase losses — the next game will not necessarily recover what you have lost.
Keriya is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh. Responsible gaming is not a legal checkbox for us — it is a core part of how the platform is built and operated.
Here is what that commitment looks like in practice:
Our position is simple: A player who games responsibly and stays in control is a player who enjoys Keriya for years. That is far more important to us than short-term revenue from someone who is struggling.
Keriya provides four core responsible gaming tools. All of them are free, all of them are available to every registered player, and all of them can be activated by contacting Keriya support at any time.
Set a maximum amount you can deposit over a daily, weekly, or monthly period. Once your limit is reached, no further deposits are accepted until the period resets. Limits can be reduced immediately but increases take 7 days to take effect — giving you time to reconsider.
Set a reminder that alerts you after a specified period of continuous play — 30 minutes, 1 hour, or a custom duration. The reminder appears on screen and gives you the option to continue or end your session. A simple nudge that makes a real difference.
Take a short break from Keriya without permanently closing your account. Cooling-off periods are available for 24 hours, 48 hours, 7 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or play. The period cannot be cancelled once activated.
Permanently or long-term exclude yourself from Keriya. Self-exclusion periods start at 6 months and can be set for 1 year, 2 years, 5 years, or permanently. During self-exclusion, your account is closed, your data is flagged, and you cannot re-register. This is the strongest tool available.
Activating any responsible gaming tool on Keriya takes less than five minutes. Here is how to do it:
Visit keriya.vip and log in using your registered phone number and password. If you have forgotten your password, use the account recovery option on the login page.
Open the live chat from within your account or send an email to [email protected]. Tell the support agent which tool you want to activate and the parameters you want to set (e.g., "I want a weekly deposit limit of 2,000 BDT").
The support agent will confirm the details of your request and apply the tool to your account. For cooling-off and self-exclusion requests, you will receive a confirmation message once the restriction is active.
That is it. The restriction is applied immediately (or within 24 hours for self-exclusion). You do not need to provide a reason, and there is no judgment from the Keriya team. Asking for help is the right call.
Important: If you are in crisis and need your account restricted urgently, tell the support agent it is urgent. Keriya will prioritise your request and apply the restriction as quickly as possible.
Problem gambling does not always look the way people expect. It rarely starts with someone losing everything overnight. More often, it builds gradually — small changes in behaviour that are easy to rationalise at the time. Knowing the warning signs is the first step to catching it early.
If you recognise any of these signs in yourself: Please do not wait. Contact Keriya support to activate a cooling-off period or self-exclusion right now. You do not need to be in crisis to use these tools — using them early is exactly the right approach.
Go through the questions below honestly. If you answer "yes" to two or more, it is worth taking a break and speaking to someone you trust — or contacting Keriya support to activate a safety tool.
Have I ever spent more on gaming than I planned to in a single session?
Have I ever deposited more money specifically to try to win back what I lost?
Have I ever used money meant for bills, food, or family expenses to fund gaming?
Have I ever lied to someone about how much I spent on gaming?
Do I feel anxious, irritable, or restless when I am not able to play?
Has gaming ever caused problems in my relationships, work, or daily life?
Have I ever tried to stop or cut back on gaming and found it difficult?
This checklist is not a clinical diagnosis. It is a starting point for honest self-reflection. If your answers concern you, please reach out to Keriya support or a professional support service. There is no shame in asking for help — it is the smart move.
Keriya is strictly an 18+ platform. We do not allow anyone under the age of 18 to register, deposit, or play on Keriya under any circumstances. This is not just a legal requirement — it is a fundamental ethical commitment.
During registration, Keriya collects date of birth information and may request identity verification documents to confirm age. Accounts where age cannot be verified, or where there is reason to believe the account holder is under 18, are suspended immediately pending investigation.
Zero tolerance: Any account found to belong to a person under 18 will be permanently closed. Any funds in the account will be returned to the payment source after investigation. Keriya takes underage gambling extremely seriously.
If you feel that gaming has become a problem — for you or someone you care about — the most important thing is to reach out. You do not need to have hit rock bottom to ask for help. The earlier you act, the easier it is to get things back on track.
Through Keriya: Contact our support team at any time via live chat or at [email protected] to activate a cooling-off period or self-exclusion. Our team is trained to handle these requests with care and without judgment. You will not be asked to justify your decision.
Talk to someone you trust: Sometimes the most helpful thing is simply telling a family member or close friend what you are going through. Problem gambling thrives in secrecy — bringing it into the open takes away a lot of its power.
Professional support: If you feel you need professional help beyond what Keriya can provide, we encourage you to speak with a qualified counsellor or mental health professional in your area. Many offer confidential support for gambling-related issues.
Keriya support: [email protected] — available via live chat on the platform. For urgent account restrictions, please state that your request is urgent and our team will prioritise it.
Responsible gaming is not an afterthought at Keriya. These are the principles baked into how the platform works every single day.
Keriya's deposit limits, cooling-off periods, and self-exclusion tools are enforced at the platform level — not just a preference you can override with a click. When you set a limit, it holds. That is the point.
Every game on Keriya comes with clear information about how it works. No hidden mechanics, no misleading near-miss effects designed to manipulate your perception of your chances. What you see is what you get.
Keriya does not send "come back and win it back" messages after a losing session. Our promotions are designed to reward loyal players — not to exploit players who are in a vulnerable moment.
Keriya monitors account activity for patterns associated with problem gambling — rapid deposit sequences, extended sessions, and loss-chasing behaviour. Where patterns are flagged, our team may reach out to check in.
Every member of Keriya's support team is trained to handle responsible gaming conversations with empathy and without judgment. If you reach out about a gaming concern, you will be treated with respect and given practical help.
Age verification is mandatory at Keriya. No account is fully activated without age confirmation. Accounts suspected of belonging to minors are suspended immediately, with no exceptions and no appeals process for underage registrations.
Keriya is built for players who want to enjoy online gaming without losing control. Register today, set your limits from day one, and play knowing that Keriya has your back every step of the way.
18+ only. Gaming involves financial risk. Please read our Terms and Conditions and Privacy Policy before registering.