Keriya FAQ – Your Questions Answered

Keriya supports bKash, Nagad, and Rocket for both deposits and withdrawals. These are the most widely used mobile financial services in Bangladesh, so you do not need a bank account or international card to play. Simply use the mobile wallet you already have.

The minimum deposit on Keriya is ৳100. This is intentionally low so that new players can try the platform without committing a large amount. There is no maximum deposit limit, though very large deposits may require additional verification.

Most Keriya withdrawals are processed within 5 to 30 minutes. During peak hours or if additional verification is needed, it may take up to a few hours. The vast majority of payouts arrive in your bKash, Nagad, or Rocket wallet within the hour. If your withdrawal has not arrived after 3 hours, contact support.

The minimum withdrawal on Keriya is ৳200. You can request a withdrawal at any time as long as your balance meets this threshold. There are no withdrawal fees charged by Keriya, though your mobile wallet provider may apply their standard transaction charges.

First, wait 10 minutes — most deposits credit instantly but occasional delays do happen. If your balance has still not updated after 10 minutes, take a screenshot of your bKash, Nagad, or Rocket transaction confirmation and email it to [email protected]. Our team will investigate and credit your account manually if the payment was received.

Keriya currently offers eight games: Monkey King, Blocky Block, Color Prediction, Fortune Horse, Lucky Dice, Single Deck Blackjack, and Treasure Hunt. Each game has its own rules, bet types, and payout structure. Visit the Game page for a full overview.

All Keriya games use a certified random number generator (RNG). Every outcome — whether it is a dice roll, a colour result, a card draw, or a spin — is independently random. No result is predetermined or influenced by previous rounds or by the size of your bet. The RNG is tested regularly to ensure it meets industry fairness standards.

Most Keriya games have a minimum bet of ৳10. Some bet types within games like Lucky Dice allow lower minimums. You can always check the minimum and maximum bet limits inside each game before placing your first bet — they are displayed clearly on the betting interface.

Color Prediction and Lucky Dice are the easiest Keriya games to learn. Color Prediction has just one decision per round — pick a colour — and results come in under 30 seconds. Lucky Dice lets you start with simple high/low bets before exploring the more complex bet types. Both games have low minimum bets so you can learn without risking much.

Keriya games are real-money games and do not have a free demo mode. However, new players may receive free-play credits as part of the welcome bonus after registering. Check the promotions section in your account after signing up. You can also start with the minimum bet of ৳10 to get a feel for a game before increasing your stakes.

Single Deck Blackjack on Keriya follows standard blackjack rules. You are dealt two cards and aim to get closer to 21 than the dealer without going over. You can hit (take another card), stand (keep your hand), double down (double your bet and take one more card), or split (if you have two cards of the same value). Playing with a single deck gives you better odds than multi-deck versions because it is easier to apply basic strategy.

Yes. New Keriya players receive a welcome bonus on their first deposit. The exact bonus amount and terms are shown in the promotions section of your account after you register. Bonuses are subject to wagering requirements before you can withdraw the bonus funds — make sure you read the terms carefully.

A wagering requirement means you need to bet a certain multiple of the bonus amount before you can withdraw it. For example, if you receive a ৳500 bonus with a 10x wagering requirement, you need to place ৳5,000 in total bets before the bonus converts to withdrawable cash. The specific requirement for each Keriya promotion is listed in the promotion terms.

Keriya runs cashback promotions periodically. When active, a percentage of your net losses during the promotion period is returned to your account as bonus credit. Check the promotions section in your account to see if a cashback offer is currently running. Cashback amounts are typically credited within 24 hours of the promotion period ending.

Most Keriya bonuses are credited automatically when you meet the qualifying conditions — for example, making a qualifying deposit. Some promotions require you to opt in first via the promotions section in your account. If you believe you have qualified for a bonus but it has not been credited, contact support at [email protected] within 48 hours.

Yes. The Keriya app is available for both Android and iOS. Visit the App page on this website to get the download link. The app loads games faster than the browser version, supports biometric login (fingerprint or face ID), and sends push notifications when new promotions go live.

If you are installing the Keriya APK on Android, you need to allow installation from unknown sources. Go to Settings → Security (or Privacy) → enable "Install unknown apps" for your browser or file manager. Then open the downloaded APK file and follow the prompts. If you still have trouble, email [email protected] with your device model and Android version.

No. All Keriya games run directly in your mobile or desktop browser — no download required. The browser version works on Chrome, Firefox, Safari, and most modern browsers. The app is optional but recommended for a faster, smoother experience if you play regularly.

First, double-check that you are entering the correct mobile number and password. If you have forgotten your password, use the "Forgot Password" option on the Login page. If your account has been locked after multiple failed attempts, wait 30 minutes and try again. If the problem persists, contact support at [email protected].

Yes. Keriya allows you to set daily, weekly, or monthly deposit limits from within your account settings. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period before it comes into force. Visit the Responsible Gaming page for full details.

You can request a temporary cooling-off period (24 hours, 7 days, or 30 days) or a longer self-exclusion by emailing [email protected]. During a self-exclusion period, you will not be able to log in or make deposits. We take these requests seriously and process them promptly. See the Responsible Gaming page for more information.

If you feel that gambling is negatively affecting your life, please reach out for help. You can contact our support team at [email protected] and request an immediate self-exclusion. We also strongly encourage you to speak with a trusted friend or family member. Keriya is committed to responsible gaming — your wellbeing always comes first. Visit our Responsible Gaming page for more guidance and resources.